Warranty policy:
We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship

Shopping at dreamboxstores.co.uk is easy, convenient and safe
15 Days money back warranty: If you are not satisfied with our product because it doesn't work, you can send them back to us in 10 days after you receive it for refund, in this case, we don't refund the shipping fees. If you are not satisfied with our product only because you don't like it, you can send them back to us in 10 days after you receive it for refund, in this case, we'll charge you 15% restocking fee and we don't refund the shipping fees. Buyer should pay to ship the itme(s) back.
Repair or replace during the first 90 days If the product doesn't work, you can send them back to us in one month for exchange, buyers pay the shipping fees for sending back to us, and we pay the shipping fees for resending them to buyers.
One year manufacture warranty: Within 1 year, buyers can send them back for free repair, in this case, buyers pay all the shipping fees in both sides. Which mean you should pay us the shipping fees for us to send them back to you. If buyer break the items and some components need to be changed, we will charge for the original value of that components.
No matter for exchange or refund, buyers should send our products back first. After we receive the returned item(s), we will process the refund or exchange immediately.
Please write a note with your order number so that we can find the order details. Thanks.




